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Terms & Conditions

Terms and Conditions

Welcome to the Ma'am Caraïbes website. By accessing and using this site, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of the conditions

By using this website, you agree to be bound by and comply with these terms of use. If you do not agree to these terms, please do not use this site.

2. Orders and payment

  • You can place orders on our website by following the instructions provided.

  • All prices are in Canadian dollars and are subject to change without notice.

  • Payment must be made at the time of ordering by credit card or through a secure payment platform.

  • We reserve the right to refuse any order for any reason.

3. Delivery

  • We deliver our products to Canada and the rest of the world.

  • Shipping costs are calculated based on your address and the weight of your order.

  • Delivery time is typically 15 business days for Canada, but may vary depending on your location and product availability.

  • For international deliveries, customs fees and taxes may apply upon receipt of your order. These fees are the responsibility of the customer.

4. Returns and exchanges

  • Please note that we do not accept returns or exchanges of products for food safety reasons, except in the case of a defective product or product damaged during transport. In this case, please contact us within 7 days of receiving your order.

  • Return costs are your responsibility.

  • Please contact us to obtain a return authorization before returning any product to us.

5. Intellectual property

  • All content on this website, including text, images, logos and trademarks, is the property of Ma'am Caraïbes or its licensors and is protected by intellectual property laws.

  • You may not use any content on this website without our prior written permission.

6. Limitation of liability

  • We are not liable for any direct, indirect, incidental, special or consequential damages arising from the use of this website or our products.

  • We do not guarantee that this website will be available without interruption or error.

7. Changes to the Conditions

  • We reserve the right to modify these terms and conditions at any time.

  • Changes will be posted on this page.

8. Applicable law

  • These terms and conditions are governed by the laws of the province of Quebec and the laws of Canada applicable therein.

9. Contact details

  • If you have any questions about these terms and conditions, please contact us at [ maamcreole@gmail.com ].

Terms and Conditions

Welcome to the Ma'am Caribbean website. By accessing and using this site, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you agree to be bound by and comply with these Terms of Use. If you do not agree to these terms, please do not use this site.

2. Orders and Payment

  • You can place orders on our website by following the instructions provided.

  • All prices are in Canadian dollars and are subject to change without notice.

  • Payment must be made at the time of order by credit card or via a secure payment platform.

  • We reserve the right to refuse any order for any reason.

3. Delivery

  • We ship our products within Canada and to the rest of the world.

  • Shipping costs are calculated based on your address and the weight of your order.

  • The delivery time is generally 15 business days for Canada, but may vary depending on your location and product availability.

  • For international deliveries, customs receipts fees and taxes may apply upon your order. These fees are the responsibility of the customer.

4. Returns and Exchanges

  • Please note that we do not accept returns or exchanges of products for food safety reasons, except in the case of a defective product or damage during shipping. In this case, please contact us within 7 days of receiving your order. Return shipping costs are your responsibility.

5. Intellectual Property

  • All content on this website, including text, images, logos, and trademarks, is the property of Ma'am Caraibes or its licensors and is protected by intellectual property laws.

  • You may not use the content of this website without our prior written permission.

6. Limitation of Liability

  • We are not responsible for any direct, indirect, incidental, special or consequential damages resulting from the use of this website or our products.

  • We do not guarantee that this website will be available without interruption or error.

7. Modification of Terms

  • We reserve the right to modify these terms and conditions at any time.

  • Changes will be posted on this page.

8. Governing Law

  • These terms and conditions are governed by the laws of the Province of Quebec and the laws of Canada applicable therein.

9. Contact Information

  • If you have any questions about these terms and conditions, please contact us at [maamcreole@gmail.com].

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